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What is the Customer Service Award about…
The importance of Customer Service in all walks of business has never been more evident. With ever depressing world economic news all around us, we, in Jersey, need to go that extra mile in everything we do to ensure our customers remain loyal and new visitors return.
The Jersey Customer Services Awards supported by The Jersey Chamber of Commerce acknowledge those local employees who strive for excellence in customer care.

The Awards give companies the opportunity to showcase their success stories and highlight how they are improving customer service within their organisations. For the employee it is a chance to shine and receive reward and recognition for their endeavours. We hope this inaugural awards will prove popular and become an important date in Jersey’s events calendar.

The Awards promote excellence, best practice, and innovation in customer service and highlight its importance in today’s business climate. The range of awards categories recognise the most important customer service activities and are open to entries from the whole industry spectrum, commerce and the public sector.

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The Awards…
There are seven awards altogether

• Employee of a small-sized business,
• Employee of a medium-sized business,
• Employee of a large business,
• Self-employed person,
• States employee
• Best team
• The St Helier Courtesy Award for the hospitality industry.

Out of those seven winners, one will be chosen as the ultimate winner for 2011. All of the winners will receive a superb trophy together with exceptional prizes.

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The Criteria’s…
5 main areas will be looked at:

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The Panel…
The Panel will include
David Warr

• President of Jersey Chamber of Commerce,
• Managing Director Coopers Coffee
• Sits on the board of JACS and JBV

Kevin Keen

• Chief Executive ( interim) at Jersey Post Group
• Non executive Chairman at Jersey Water
• Finance Director- part time at Voisins Department Store

Simon Crowcroft

• Connetable of St Helier

Susie Andrade

• Council Member at Chamber of Commerce Guernsey
• Managing Director at Channel Islands Skills Academy
• Board Member at Chartered Management Institute

Claire Boscq-Scott

• Managing Director, Claire Boscq-Scott, 4 Star Services
• Mystery Shopper

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Sponsors opportunity…
For more information on sponsoring the event, please download

When…
Nomination will be open on 5th September and closing date will be 28th September 2011.

Ceremony…
The award ceremony will be held on Friday 7th October.
The Venue: Royal Square, St Helier
Time: 5pm
An Award Reception will then follow to celebrate the winners at The United Club.

Nominations are now open

is closed

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