Specialising in Customer Service, Claire Boscq-Scott 4 Star Service Management will help you achieve your business goals and marketing objectives.
Our full service management programme combines both our Mystery Shopping service with Audit Services, its approach has been developed to help make a lasting and sustainable business improvement
I tailor my programmes to suit your business needs. From working in a supportive role within an existing team; to other independent activities conducted at your request. My multi-disciplined approach encompasses strategic planning; effective management of personnel; and training and development programs.
I work both as an advisor and in a hands on role – informing, influencing, and driving individuals to take action. Using my creativity and communication skills I deliver solutions in a fast paced business sector.